Convenience retail
TOUT'S loyalty programme

Developed and grew a customer loyalty programme designed to strengthen customer relationships and encourage repeat engagement. Through targeted email marketing, community-focused content and exclusive member updates, the programme built a highly engaged audience reaching 1.3 million inboxes annually and achieving an average email open rate of 46%.
The challenge
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Our approach
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The impact
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Next case study
Winnie's BakeryGot a problem? Let's talk.
Bring us the problem. It can be as small as "we're quiet on Tuesdays" or as big as "we're opening a second shop". You don't need a brief, a budget or a plan. Tell us what's going on and we'll tell you what we'd do.
No hard sell. Just a conversation about your business.
